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How to Save More with Zappos

Once you're logged into your account and ready to check out, you can look at the different options available here or on other sites for discounts that can be applied to your order. At the last screen for checkout, after you’ve entered your payment information and verified the shipping address, you’ll see a box labeled “Redeem Gift Cards and Coupons” near the section where you indicate your payment method. Enter any applicable codes in this box to apply the discount or credit. Please note that not all codes work at all times.

Other Tricks To Save More

Zappos runs sales throughout the year, and it’s often possible to combine discounts with sales or promotions they’re running. This can also include taking advantage of items currently in the clearance section, which are usually already heavily discounted. Zappos also maintains a “Beyond The Box” blog at where you can find other sales and promotions.

Rewards Program

If you’re a big fan of Zappos, you should be ale to join the VIP program after making a number of purchases, which will get you extra discounts and rewards, as well as access to special offers to VIP members. You’ll also get accelerated overnight free shipping and VIP customer support for any issues with your orders. On top of all that, you’ll earn points on your orders that can be used towards future purchases, saving you even more.

Returns Policy

Zappos has always been all about the customer and the shopping experience. At Zappos’ headquarters, the front desk is literally shaped and labeled like a giant Zappos box to remind employees that the customer comes first. Accordingly, the customer is always right, and shipping as well as return shipping are included with your purchase for up to 365 days, as long as items are still in their original condition. You can call or use the website to get no-cost shipping labels to take care of returns, and friendly staff will always be there to help walk you through the process.

About Zappos

Zappos was founded in 1999 to help make shoes available for purchase online to customers who couldn’t easily find them at their local mall. Originally called “ShoeSite.com”, the company name was changed a few months after launch to Zappos to help expand the scope beyond simply shoes, though the name itself is actually derived from the Spanish word “zapatos”, or “shoes”.

Contact Information

Support is available 24 hours a day, 7 days a week through an online support option on the Zappos.com website, by calling 800 927-7671, or via email at cs@zappos.com.

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