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After you've filled up your shopping cart, you can go to the checkout area. You'll need to fill in your email address and shipping info, and then proceed to billing. You should see a box under "Order Discounts" labeled "Have a Promo Code". Click that to open a drop-down where you can enter your code. Enter it, click "Apply", and you should see your order total change to reflect the applied discount.

You can register your email with Torrid and you'll get special promotions and offers on a regular basis.

It's totally free to join the Torrid insider program, which will let you earn one point for every dollar you spend. If you reach platinum status, you'll earn 1.5 points per dollar and get free shipping on all your purchases. Points can be converted into rewards at a rate of 200 points per $10 reward.

Items in original condition can be returned along with proof of purchase, with some exceptions like clearance items. Items can be returned either online or to physical store locations.

Torrid is a retailer of plus sized clothing and accessories for women. The company was originally started in 2001 as part of Hot Topic, but was spun off in 2015. They now operate over 400 locations across the United States and are headquartered in City of Industry, CA.

Customer service can be reached by dialing (866) 867-7431 Monday through Friday between 6 AM and 7 PM PST, Saturdays between 7 AM and 7 PM PST, Sundays between 7 AM and 6 PM PST, or via the Contact Us page on their website.