How to Save More with New BalanceAfter you've filled up your shopping cart, you can go to the checkout area and you'll find a box labeled “Have a Promo Code” that you can click to bring up a box where you can enter your code. Enter it, click "Apply", and you should see your order total change to reflect the applied discount.
Other Tricks To Save MoreYou can sign up for the newsletter to stay up to speed on any upcoming promotions. You’ll also be eligible for free shipping any time your order exceeds $125.
Rewards ProgramYou can join the MyNB program to get free or discounted shipping and earn points for every dollar you spend that can be used towards future purchases. You’ll also be eligible for personalized offers and able to participate in New Balance events.
Returns PolicyMerchandise in original condition can be returned within 30 days of purchase for a full refund, with the exception of customized items.
About New BalanceNew Balance is one of very few footwear companies to continue making their shoes in the United States. The company was founded in 1906 and is headquartered in Boston, MA.
Contact InformationCustomer service is available by dialing (800) 595-9138 weekdays between 7 AM and 7 PM CST. You can also reach them via the email form on their website or by clicking on “Live Chat”.
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