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After you've filled up your shopping cart, you can go to the checkout area and you'll find a box labeled “Have a Promo Code” that you can click to bring up a box where you can enter your code. Enter it, click "Apply", and you should see your order total change to reflect the applied discount.

You can sign up for the newsletter to stay up to speed on any upcoming promotions. You’ll also be eligible for free shipping any time your order exceeds $125.

You can join the MyNB program to get free or discounted shipping and earn points for every dollar you spend that can be used towards future purchases. You’ll also be eligible for personalized offers and able to participate in New Balance events.

Merchandise in original condition can be returned within 30 days of purchase for a full refund, with the exception of customized items.

New Balance is one of very few footwear companies to continue making their shoes in the United States. The company was founded in 1906 and is headquartered in Boston, MA.

Customer service is available by dialing (800) 595-9138 weekdays between 7 AM and 7 PM CST. You can also reach them via the email form on their website or by clicking on “Live Chat”.