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After you've filled up your shopping bag, you can go to the checkout area and you'll find a box labeled “Have a Promo Code?” where you can enter your code. Enter it, click "Apply", and you should see your order total change to reflect the applied discount.

Macy’s usually has Friends and Family sales a few times a year, and you’ll never miss these if you sign up for their newsletter. These sales are typically the best of the year, although during the holidays it’s also usually possible to get some really great savings or door-buster deals.

Macy’s primary rewards program is connected with Plenti, and it enables you to earn points for every dollar you spend, more if you also open a Macy’s credit card. Plenti operates across multiple companies, and the points can be used at whichever retailer you’d prefer. Macy’s also has rewards programs associated with their wedding registry program, called Star Rewards, which enable you to earn additional rewards by registering for items through Macy’s.

Items in their original condition can be returned within 30 days along with original proof of purchase. Items can be returned to physical store locations or via mail.

Macy’s is one of the largest and most iconic department stores in the world. Operating over 728 locations in the US and Puerto Rico, the company is headquartered in Cincinnati, Ohio, though it’s most commonly associated with its flagship store in Herald Square in New York City, made famous in the movie “Miracle on 34th Street”, though the store was not named Macy’s in the movie. Technically a subsidiary of Macy’s, Inc., which also operates Bloomingdale's, the parent company is traded on the New York Stock Exchange under the ticker symbol M, and is part of the S&P 500.

Customer service can be reached by dialing (800) 289-6229 or on the Contact page on their website.