Visit site

After you've filled up your shopping cart, go to your cart page and you'll find a box labeled “Promo Code” where you can enter your code. Enter it, click "Apply", and you should see your order total change to reflect the applied discount.

You can get a lot of additional promotional offers by signing up for the newsletter, and you’ll get a $25 credit towards your first purchase of $100 or more just for signing up. You’ll also receive offers to earn LOFT cash which can be applied towards purchases.

If you’re a regular shopper, you should consider signing up for a LOVELOFT Card. You get 15% off your first order just for signing up, and you’ll earn points for every dollar you spend. Rewards come in $20 increments based on total accumulated points, and you’ll also get a $15 reward every year on your birthday.

Merchandise still in its original condition can be returned within 45 days of purchase along with an original receipt for a full refund. Items can be returned either online or in physical store locations. If you’ve lost your receipt but made the purchase with a credit card, customer service can generally look up your order, otherwise items can be returned for store credit based on the lowest price for which the product sold.

LOFT is a division of Ann Inc., with a focus on work and casual attire. Their target market is slightly younger than Ann Taylor, with a more fashion forward appeal.

Customer service can be reached by dialing (888) 563-8444, by emailing clientservices@loft.com, or via Live Chat on their website.