![]() How to Save More with LOFTAfter you've filled up your shopping cart, go to your cart page and you'll find a box labeled “Promo Code” where you can enter your code. Enter it, click "Apply", and you should see your order total change to reflect the applied discount.
Other Tricks To Save MoreYou can get a lot of additional promotional offers by signing up for the newsletter, and you’ll get a $25 credit towards your first purchase of $100 or more just for signing up. You’ll also receive offers to earn LOFT cash which can be applied towards purchases.
Rewards ProgramIf you’re a regular shopper, you should consider signing up for a LOVELOFT Card. You get 15% off your first order just for signing up, and you’ll earn points for every dollar you spend. Rewards come in $20 increments based on total accumulated points, and you’ll also get a $15 reward every year on your birthday.
Returns PolicyMerchandise still in its original condition can be returned within 45 days of purchase along with an original receipt for a full refund. Items can be returned either online or in physical store locations. If you’ve lost your receipt but made the purchase with a credit card, customer service can generally look up your order, otherwise items can be returned for store credit based on the lowest price for which the product sold.
About LOFTLOFT is a division of Ann Inc., with a focus on work and casual attire. Their target market is slightly younger than Ann Taylor, with a more fashion forward appeal.
Contact InformationCustomer service can be reached by dialing (888) 563-8444, by emailing clientservices@loft.com, or via Live Chat on their website.
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