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After you've filled up your shopping cart, you can go to your cart and you'll find a box labeled Click to Apply Promo Code” where you can enter your code. Enter it, click "Apply", and you should see your order total change to reflect the applied discount.

Journeys does a lot of promotions, so it’s worth checking for available coupons and subscribing to the newsletter to see what’s coming up. You can also join their Birthday Club, which will allow you to get 15% off on your birthday, an offer which can usually be stacked with other promo codes.

You can sign up for the newsletter from Journeys and you’ll get 15% off on your birthday and a lot of other promotional offers as well.

Items in their original condition can be returned both online and in-store along with the original proof of purchase. If you’ve lost your receipt, you can generally exchange items for store credit.

Journeys is primarily a retailer of footwear for younger shoppers, though they sell lots of other items, including clothing, accessories, bags, leather goods, and many of the other associated items.

Customer service can be reached at (888) 324-6356, on the Journeys website via the Contact Us page, or via live chat on their website.