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After you've filled up your shopping cart, you can go to the checkout area and you'll find a box labeled “Have A Promo Code” that you can click to bring up a dropdown where you can enter your code. Enter it, click "Apply", and you should see your order total change to reflect the applied discount.

You can sign up for the email list and you’ll get regular updates about upcoming promotions, music related information, and a lot more.

If you get on the Hot Topic Guest List, you’ll receive regular updates on everything counterculture related. You’ll also earn 1 point for every dollar you spend and can convert those into rewards at a rate of $5 per 100 points earned. On top of all that, you’ll get special early access to sales and event and special offers on your birthday and your Guest List anniversary.

Items still in their original condition can be returned either online to a physical store location along with the original proof of purchase. It will generally take 1 to 7 business days to receive your credit.

Hot Topic is an edgy retailer focused on counter-culture apparel, accessories, and music. They also sell tickets to concerts and related merchandise like band t-shirts and similar items. Founded in 1988, the company is based in Industry, California, and has been part of Sycamore Partners portfolio of companies since 2013.

You can reach customer service by dialing (800) 892-8674 or via the Contact Us page on their website.