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Returns Policy

Our goal is complete customer satisfaction. If for any reason you are unhappy with your purchase from ChineseLaundry.com, your unworn items may be returned within 30 days of the date printed on the receipt. If you purchased from a retail store or a website other than ChineseLaundry.com, please handle your return with the original place of purchase. Shipping is non-refundable. To make returns easy, we include a return label with your purchase. A $7.00 fee will be deducted from your refund to use our label. We guarantee against manufacturer's defects within 60 days of purchase, this does not cover normal wear and tear. For step-by-step return and exchange instructions, click this link: https://www.chineselaundry.com/returns.html


Contact Information

NEED HELP? If you have any question or need help with your account, you may Contact Us to assist you. Submit a form here: https://www.chineselaundry.com/contactus Customer Service Monday to Friday 9:30 AM to 5:00 PM Pacific Time (888) 935-8825 Ship your Returns to: Chinese Laundry Web Returns 1251 S. Rockefeller Ave. Ontario, California 91761 USA

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