Once you've finished loading up your bag with all your great finds, head to your shopping cart page. You'll see a box that says "Using a Promotional Code?" Enter the code there and click "Apply" to apply the discount to your order.
There are always great deals available on the website, and most of the time there are great coupon codes as well for either big discounts or free shipping. You can also head on over to the clearance section to find great steals on, generally, slightly older merchandise - sizes may be limited but the discounts can't be beat!
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Per the website, "Unwashed, unworn, or defective merchandise with original price tickets may be returned or exchanged within 60 days of the date of purchase with the original sales or gift receipt. Swimwear and underwear can only be returned/exchanged with the price tickets attached. We may refuse or delay returns if fraud or abuse is suspected." Returns by mail must include a pre-paid, pre-addressed label on the return package. $7 will be deducted from the return credit for the use of the label.
Aeropostale is a shopping mall based retailer. With a focus on specialty apparel and acccessories, their core demographic is younger men and women. Through some of its sub-brands, like PS, the company also targets kids. With its mall based roots, the company operates over 500 stores in the United States and internationally.
Customer service for Aeropostale is available by calling the help desk at (877) 289-2376 or via their web-based form.